How Will HR Change In 2021?

It’s fair to say that businesses and as a result human resource (HR) departments experienced some seismic shifts in how they operate in 2020. What further changes could be coming down the track in 2021, or what alterations that were introduced as a result of the Covid-19 pandemic are likely to remain?

HR Zone recently spoke to the head of global advisory for HR at Gartner Ania Krasniewska Shahidi, who explained that one of the key areas of focus for HR leaders will be ensuring employees have the right skills to thrive as workplaces change.

Gartner recently surveyed over 800 HR leaders across more than 60 countries and found that their top priority for 2021 was to build critical skills and competencies across teams.

According to Ms Krasniewska Shahidi, businesses would be best served by taking a “dynamic approach” to skills identification and development.

She revealed that, in doing so, businesses can “ensure up to 75 per cent of the skills they train for are applied”.

To create a dynamic approach, companies need to make sure they understand how skills are changing and what “adjacent skills” might be required in future, as well as introducing “skills accelerators to develop skills at the time of need”.

It’s also important to allow employees to find ways of learning from one another, and to encourage this, rather than simply relying on traditional skills development.

Ms Krasniewska Shahidi also revealed that there has been a significant increase in concerns relating to diversity, equality and inclusion, particularly in relation to leadership within organisations.

However, despite many companies stating that they want to make changes in this area, only 12 per cent of the businesses surveyed by Gartner felt that they knew how to do this well.

Another area of focus for HR teams in 2021 will be breaking from traditional working models and adopting much greater flexibility, with Ms Krasniewska Shahidi explaining that, where radical flexibility happens, businesses can “grow their high-performing employee populations from about 36 per cent to 55 per cent”.

Although remote work has become a reality for many people during 2020, this signals a fundamental change in the way in which some of us work.

To make the most out of these changes, it will be vital for businesses to hire the right people into their organisations. It also means businesses may choose to hire from talent pools overseas, as well as in the UK. Working with reputable international background screening companies like Agenda Screening will therefore be vital.

A Gartner survey published in December revealed that 90 per cent of HR leaders intend to let their workers work remotely at least part of the time following the global pandemic, which highlights the importance of having employees and teams you can trust.

Those questioned also stated that they believe around 50 per cent of the workforce will want to return to their workplace, at least part-time, after a Covid-19 vaccine is made more widely available.

If you need assistance with pre-employment screening, get in touch with our experts at Agenda Screening today.

Our Team